Contact Us
Get in Touch
Have a question, found a bug, or want to suggest a feature? We'd love to hear from you. Send us an email and we'll get back to you as soon as possible.
Please include a clear subject line so we can route your message appropriately. We aim to respond within 48-72 hours. If your message is time-sensitive or involves a critical bug, please mention that in the subject line so we can prioritize accordingly.
Before You Contact Us
Many questions we receive have quick answers. Check below to see if your question is addressed:
"Is this calculator accurate?"
Our calculator uses the Mifflin-St Jeor equation, which is considered one of the most accurate methods for estimating Basal Metabolic Rate (BMR) in healthy adults. However, all calorie calculators provide estimates—individual metabolism can vary by 10-15% from calculated values. We recommend using your results as a starting point and adjusting based on real-world progress over 2-3 weeks. For more details, visit our About page.
"Can I use this on my website?"
Linking: You're welcome to link to our calculator from your website, blog, or social media at any time. No permission needed.
Embedding: If you'd like to embed our calculator directly on your site using an iframe or similar method, please contact us first to request permission. We'll need to understand how it will be used and may have specific requirements.
"I found a bug"
We appreciate bug reports! To help us fix the issue quickly, please include:
- Browser and version (e.g., Chrome 120, Safari 17, Firefox 121)
- Device type (e.g., iPhone 14, Windows laptop, Android tablet)
- Steps to reproduce the bug (what did you do before the error occurred?)
- What happened vs. what you expected to happen
- Screenshots if possible (you can describe them if the form doesn't support attachments)
"I have a feature request"
We welcome suggestions for new features, additional calculator tabs, or improvements to existing functionality. When submitting a feature request, it helps to explain:
- What problem would this feature solve?
- How do you envision it working?
- Is this something you'd use frequently?
While we can't implement every suggestion, we carefully consider all feedback when planning future updates.
| Message Type | What to Include | Expected Response |
|---|---|---|
| Bug Report | Browser, device, steps to reproduce | Acknowledgment within 24h |
| Feature Request | Problem it solves, how it works | Within 48-72h |
| General Question | Clear description of your question | Within 48-72h |
| Embedding Request | Your website URL, intended use | Within 72h |
Feedback Welcome
Even if you don't have a specific question or issue, we genuinely appreciate hearing from users. Let us know:
- What's working well for you
- What could be improved
- Features you'd find valuable
- Any errors or inaccuracies you've noticed
- How you discovered our calculator
Your feedback directly influences how we develop and improve this tool. This calculator exists to help people make informed decisions about their health, and hearing from real users helps us do that better.
Thank you for using Calorie Deficit Calculator!